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MoMoKash

What is MoMoKash? What is MoMoKash?

Launched on February 16, 2018, MoMoKash is the first mobile micro-loan and micro-savings service in Côte d’Ivoire that allows Ivorians to save and borrow easily from their MTN Mobile Money account without having to go anywhere.

MoMoKash is the result of a partnership between MTN Mobile Money and Bridge Microfinance Côte d’Ivoire, offering MTN Mobile Money subscribers the opportunity to benefit from a savings and/or loan solution.

MTN Mobile Money, now with nearly 10 million subscribers, partnered with Bridge Microfinance to simplify the lives of its users by providing the unbanked sector with a product that allows them to borrow, save, and earn interest.

MoMoKash was introduced in the Ivorian market to meet the needs of:

  • The unbanked: those who need easy and simple access to secure financial services.
  • Merchants: who earn small daily incomes and are looking for a secure and reliable way to save and borrow to improve their businesses.
  • Students: who need financial support for their daily needs, studies, or entertainment.
  • Households: to deal with occasional financial situations.
How to access MoMoKash? How to access MoMoKash?

To access MoMoKash, the following conditions must be met:

  • Have an MTN SIM card
  • Have an active MoMo account
  • Have more than 6 months of activity
  • Be over 18 years old
  • Have an identified SIM card with MoMo activated (ID card / PASSPORT / CONSULAR CARD)
Duration and transaction amount on MoMo to make a customer eligible. Duration and transaction amount on MoMo to make a customer eligible.
  • The current criteria for MoMoKash require the customer to have an identified SIM card with MoMo activated.
  • The loan amount depends on the volume of MoMo transactions and credit usage.
How to apply for a MoMoKash loan? How to apply for a MoMoKash loan?

To apply for a MoMoKash loan, you need to meet the following conditions:

  • Dial *126#
  • Choose option 6 for loans
  • Select MoMoKash
  • Enter your PIN to subscribe to the service (500 Frcs for new subscribers and 300 Frcs for renewals).
What is the maximum amount I can request for a loan? What is the maximum amount I can request for a loan?

  • The maximum amount depends on your MoMo transaction history and is capped at 100,000 Frs.

  • Dial the USSD code *126#

  • Choose option 6,

  • then 2 for MoMoKash

  • Enter your MoMo PIN Select 3 (my account)

  • Then select 2 (maximum loan)

What is the loan repayment duration? What is the loan repayment duration?

The repayment period is 7.5% for a 15-day term and 15% for a 30-day term.

What is the interest rate on the loan? What is the interest rate on the loan?
  • The interest rate is 7.5% for 15 days and 15% for 30 days
Can the amount I am eligible for decrease? Can the amount I am eligible for decrease?

Yes, this amount can decrease if you no longer make enough transactions from your MoMo account

How long does it take for my MoMo account to be credited once I have subscribed to the MoMoKash service? How long does it take for my MoMo account to be credited once I have subscribed to the MoMoKash service?
  • The account is credited instantly when you request a loan via *126# option 6, then 2 for MoMoKash, and select “Request a loan”.
How to repay if the MoMo account was not debited on time? How to repay if the MoMo account was not debited on time?
  • Dial the USSD code *126#
  • Choose option 6,
  • then 2 for MoMoKash
  • Select “Repay a loan” to enter the amount to repay..
Can all MTN customers borrow money from MoMoKash? Can all MTN customers borrow money from MoMoKash?

No, only eligible customers for the service can initiate a loan request with MoMoKash.

Can a newly purchased SIM card with an activated MoMo account have a debt with MoMoKash? Can a newly purchased SIM card with an activated MoMo account have a debt with MoMoKash?

No. No debt can be activated under the MoMoKash account of a new MTN subscriber.

Can my account be debited more than once for a loan? Can my account be debited more than once for a loan?
  • Yes, your account can be debited more than once if the total amount you borrowed has not been fully recovered.
  • We will make multiple debits based on the available balance in your account until the total amount you borrowed is recovered.
Can a customer with a debt on another service take a MoMoKash loan? Can a customer with a debt on another service take a MoMoKash loan?
  • No. Any customer with an outstanding debt cannot take a MoMoKash loan (Prolongation – MoMo Helep). The customer must first settle their debt and then initiate a new MoMoKash loan request.
If I do not repay my loan after the due date, will I be penalized? If I do not repay my loan after the due date, will I be penalized?
  • Yes, you will be penalized if you do not repay your debt on time. A fine of 5,000 XAF will be added to the outstanding loan amount if you do not repay your loan on time.
What happens if I still do not repay my loan after 30 days? What happens if I still do not repay my loan after 30 days?
  • If your loan is still not repaid after 30 days, you will no longer be able to initiate a loan request with MoMo Kash until your debt is fully repaid.
  • You will be penalized with a fine of 5,000 XAF.
  • You will be blacklisted and will not have access to the service for a certain period.
How to deactivate MoMoKash? How to deactivate MoMoKash?
  • Dial: *126#
  • Select: 6 (savings and loans)
  • Choose the MoMoKash option
  • Enter your MoMo PIN
  • Select option 3 – My account
  • Select option 4 – Unsubscribe
If I am a new MTN subscriber and my account is debited for a debt to the MoMo Kash service, what should I do? If I am a new MTN subscriber and my account is debited for a debt to the MoMo Kash service, what should I do?

If you receive a message informing you that your account is debited for the MoMoKash service while you know you have not taken a loan, please contact us:

What should I do if my account is debited beyond the amount I borrowed? What should I do if my account is debited beyond the amount I borrowed?

Please contact us:

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