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ENEO token recovery
I haven’t received my ENEO token, even though my payment was made on the same day. What should I do?
If you did not receive your ENEO token despite completing your payment on the same day, follow these steps to recover your token:
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Dial: *126*21#
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Select: 3 .
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Enter Your Meter Number: Provide your meter number as requested.
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Enter Your MoMo PIN: Input your MoMo PIN to authenticate the request.
Or you can Click on the link https://prepaid.eneoapps.com/en/home, and follow the instructions below
Insert your meter number and validate, the choose the payment period. Recovery valid even for the payment done after 24 hours
MoMo ENEO Token not received
You can now check your last 3 tokens at any time.
Convenient, fast, and always available when you need it.
How to check your tokens?
- Dial: *126*21#
- Enter your account number
- Confirm with your MoMo PIN
- Receive your information instantly via text message