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ENEO token recovery
I haven’t received my ENEO token, even though my payment was made on the same day. What should I do?
If you did not receive your ENEO token despite completing your payment on the same day, follow these steps to recover your token:
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Dial: *126*21#
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Select: 3 .
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Enter Your Meter Number: Provide your meter number as requested.
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Enter Your MoMo PIN: Input your MoMo PIN to authenticate the request.
Or you can Click on the link https://prepaid.eneoapps.com/en/home, and follow the instructions below
Insert your meter number and validate, the choose the payment period. Recovery valid even for the payment done after 24 hours