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ENEO token recovery

I haven’t received my ENEO token, even though my payment was made on the same day. What should I do? I haven’t received my ENEO token, even though my payment was made on the same day. What should I do?

If you did not receive your ENEO token despite completing your payment on the same day, follow these steps to recover your token:

  1. Dial: *126*21#

  2. Select:  3 .

  3. Enter Your Meter Number: Provide your meter number as requested.

  4. Enter Your MoMo PIN: Input your MoMo PIN to authenticate the request.

Or you can Click on the link https://prepaid.eneoapps.com/en/home, and follow the instructions below

Insert your meter number and validate, the choose the payment period. Recovery valid even for the payment done after 24 hours

 

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