How to create an account?

To create your MoMo account, you must first be properly identified. Then follow these steps:

– Dial * 126 #

– Choose your 5-digit MoMo PIN and do validate.

Can I have many MoMo account?

Yes, if you have many phone numbers (max 3), you can also have many MoMo accounts. Just dial *126# and choose your MoMo PIN.

I created my account, how do I do to enjoy MoMo?

Dial * 126 # and enter the MoMo Menu. From there you have the option to either send money, “pay bills (ENEO, MTN bills, etc.), or even buy an MTN product or service.

How to buy airtime?

You can buy airtime via the MoMo app or by dialing * 126 #, then select “3”, then “1”,

Dial *126#
• Choose “1” for “money transfer”
• Choose “2” for “to non-MTN number”
• Enter the number
• Enter the amount
• Choose a secret code, which your recipient will use to make the withdrawal.
• Enter your MoMo PIN to confirm the transfer.

NB: Once the transaction is confirmed, please send the “token” code received via SMS and the secret code to your recipient, because the receiver will not receive SMS.

Where will my recipient be able to make the withdrawal?

Your recipient may only make the withdrawal in an MTN point (kiosks, agencies) with its ID Card and information (token + secret code) sent by you.

How much does it cost?

[100 – 100100] = 3%
[100001 – 200500] = 3100
[200501 – 400500] = 3500
[400501 – 500000] = 4000

Here are few tips to secure your MTN Mobile Money account and avoid fraud:

If you are a victim of fraud, declare it here.

Why should I update my Mobile Money account?

Because the name with which you are registered on MTN MoMo does not match the one with which your phone number is identified.

How to update this information?

To update your information, you must go to one of our agencies, equipped with your ID card.

Can I update my information online?

For security reasons, this operation is done only in the agency, in the presence of the holder of the telephone number concerned.

What are the documents to provide?

1. Letter of commitment (To withdraw at MTN)
2. Account Handler Card (To be withdrawn from MTN)
3. Partnership request to be sent to the Super Agent
4. 02 4×4 color photos
5. 01 location map of the point of sale
6. 01 home location plan of the point of sale manager
7. 01 CNI photocopy of the point of sale
8.  Have a working capital of 1 million FCFA (For deposits and withdrawals)

Can I go to a partner to provide these documents?

Yes, you can go directly to a super agent to start this procedure, without having to go to MTN agency.

How it works ? 

After creating your 1Xbet account and provisioned it via MTN MoMo, you can start betting via the platform.

How do I refill my 1Xbet account?

the refill is done directly via the platform 1Xbet. However, the money to refill your 1Xbet account will directly be debited to your MTN MoMo account.

I was charged to my MoMo account but my 1Xbet account was not stocked, what should I do? 

Contact us on Twitter, Facebook, Livechat (via our websites), Whatsapp at 683008787 by communicating: your full name, your phone number, the amount, the transaction ID and the date.