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What is Classic Internet and Giga Surf? What is Classic Internet and Giga Surf?

Internet classics and Giga surf are Internet bundles available to all MTNC prepaid customers.

What's the difference between classic Internet and Giga Surf? What's the difference between classic Internet and Giga Surf?
  • Mobile Surf subscribers benefit from a single provisioning of all purchased connection volume with a specific validity.
  • Giga Surf bundles are daily quota bundle where subscribers are supplied on a daily basis depending on the bundle they subscribe to.
Who is eligible ? Who is eligible ?

All MTNC prepaid customers are eligible for these bundles.

How is the volume of the Giga Surf package provisioned per day? How is the volume of the Giga Surf package provisioned per day?

Each day, the customer is provisioned according to the bundle to which he has subscribed for a period of 24 hours. The next day, he receives his daily allowance for a further 24 hours, and so on for the duration of his Internet bundle.

  1. If the subscription is made at 12:00, the next volume will be positioned at 12:00.
How to access classic and giga surf internet bundle How to access classic and giga surf internet bundle

You can access the Classic and Giga Surf internet bundles via one of the following channels: (USSD *157#, myMTN, MoMo *126#, IVR, Facebook and WhatsApp at 650528787).

Via USSD :

  • Dial *157#
  • 1 for daily bundles or 2 for weekly bundles.
  • Dial *157*5# for Giga surf bundle.

Via MoMo :

  • Dial *126#
  • Choose 3 to buy MTN products.
  • Choose 3 for Internet bundles.

 

Via IVR

  • Call 8787
  • Press 4
  • Press 1
  • Press 1
How can I check my DATA balance? How can I check my DATA balance?

To check the balance:

Via USSD:

– Dial *123*99#.

Why can't I access the *157# menu from my phone? Why can't I access the *157# menu from my phone?

Depending on the configuration of certain phone brands, access to the Menu via the *157# code does not work. To access the Internet bundle portal, if *157# doesn’t work on your phone, enter *123*3*2#.

Can I subscribe to several packages at the same time? Can I subscribe to several packages at the same time?

Yes, I can.

For classic Internet bundle: The next bundle will take over after the first one has expired, depending on the time of subscription.

For Giga surfs bundle: The next bundle will take over after the first one has expired.

How long does it take for my purchased bundle to be positioned in my account? How long does it take for my purchased bundle to be positioned in my account?

A maximum delay of 20 seconds

Nb: Network disruptions may slightly delay the implementation of the bundle.

What do I do if I can't surf? What do I do if I can't surf?
  • Check your balance at *123*99#.
  • You can move a few steps if the reception signal is weak.
  • The problem could be that your area is not well covered by the network.
  • This can also be due to network disruptions (technical incident; fiber failure). If this is the case, your Internet connection will be fluid again once the incident has been repaired.
What if I don't have an Internet connection but I still want to surf? What if I don't have an Internet connection but I still want to surf?

If you don’t have an Internet connection but still want to surf, Ayoba is the perfect solution!

With Ayoba, you can chat, make video calls, send voice messages, play games, watch videos, listen to music and keep up with your favorite stars WITHOUT USING YOUR DATA. What’s more, MTN gives you 500 MB free when you first install it, and rewards you with 100 to 200 MB free on a regular basis so you can keep enjoying the app. Download Ayoba now and stay connected for free, anywhere, anytime.

To study, chat, play games, watch videos for free on AYOBA click here https://i.ayo.ba/dQjW/rzoyvrhl

To live a digital experience on MyMTN click here https://bit.ly/myMTNCM

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