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MTN Products & Services

MTN Roaming

What is MTN Roaming? What is MTN Roaming?

MTN Roaming allows you to use your MTN Cameroon SIM card abroad in over 200 countries. You can make calls, send SMS, and browse the internet at affordable rates.

How Do I Activate Roaming? How Do I Activate Roaming?

Prepaid Customers

  • Roaming is automatically activated.
  • You can use:
    • Main account balance
    • Country bundles: Dial *123*15*1#
    • Regional bundles: Dial *123*15*2#
  • Prepaid customers should deposit at least 5000 XAF in their main account before traveling.

Postpaid Customers

  1. Contact your account manager before departure.
  2. Deposit 100,000 XAF to activate roaming.
What Roaming Options Are Available? What Roaming Options Are Available?
OptionDescriptionActivation
Main AccountUse your regular airtime for calls, SMS, and dataNo activation needed
Country BundlesValid for 7 days, tailored to specific countries*123*15*1#
Regional BundlesIdeal for multi-country travel within a region*123*15*2#
Having Trouble Connecting? Having Trouble Connecting?

If your phone doesn’t connect automatically, follow the manual network selection steps below. Ensure you have enough airtime or Mobile Money balance before traveling.

For I Phone: 

  1. Open the Settings app.
  2. Tap
  3. Tap ‘Cellular Network’ or ‘Network Selection’.
  4. Tap the Automatic switchto turn off.
  5. Once available networks appear, tap the desired carrier. Allow up to 2 minutes for carrier listing.
  6. Look for signal bars or a carrier name on the display to indicate that you have connected to the network.

For Android

  1. Open Settings
  2. Tap Connections
  3. Tap Mobile networks
  4. Tap Network operators
  5. Manual Network: deactivate the ‘Select automatically’ option and select the desired network.
  6. Restart your device

P.S: Steps may vary depending on iOS/Android handset, device model and location.

What are the roaming charges for specific countries? What are the roaming charges for specific countries?

Roaming charges with MTN Cameroon vary depending on the country you’re visiting and whether you’re using your main account balance or a roaming bundle.

Here's a general overview and how to find specific rates Here's a general overview and how to find specific rates

Customer will receive a welcome message from MTN indicating details of prices apply on the network he is located

Roaming Charges by Country Roaming Charges by Country

MTN Cameroon offers two main options:

  1. Pay-As-You-Go (Main Account)
  • Charges are deducted from your airtime at standard roaming rates.
  • Rates vary by country and partner network.
  1. Roaming Bundles
  • Valid for 7 days.
  • Two types:
    • Country Bundles: For specific countries (e.g., France, UAE, Nigeria)
    • Regional Bundles: For entire regions (e.g., West Africa, Europe)

To activate:

  • Dial *123*15*1# for Country Bundles
  • Dial *123*15*2# for Regional Bundles
Checking Roaming Balance Checking Roaming Balance
  • Dial *123*15*99# to check your roaming balance.
How to Check Charges for a Specific Country How to Check Charges for a Specific Country

To get the exact roaming rates for your destination:

Details are received in welcome SMS for main account

For the roaming bundle below are details

*123*15# then 1Bundle typeFeesValidityInternet (MB)
NIGERIA
MTN Nigeria
Data5000 7250
FRANCE
France BOUYGUES FRAF3, France Orange France FRAF1, SRR
Data50007250
CHINA
China Mobile Group CHNCT
Data50007250
CANADA
Canada TELUS CANTS
Data50007250
QATAR
Qatar Ooredoo QATQT
Qatar Vodafone QATB1
Data50007250
USA
United States T Mobile USAW6
Data50007250
Hajj
Saudi Arabia ETIHAD ETISALAT SAUET
Data50007250
U.K.
Vodafone
H3
Data50007250
*123*15# then 2 Bundle typeFeesValidityOngoing calls Receiving callsSmsInternet (MB)
HomeLocal
MTN ZoneMix7,500 75 min5 min10 min550
Data7,50075 min5 min10 min5400
SchengenMix7,50075 min5 min10 min550
Data7,50075 min5 min10 min5400
Middle EastMix7,50075 min5 min10 min550
Data7,50075 min5 min10 min5400
AfriqueMix7,50075 min5 min10 min550
Data7,50075 min5 min10 min5400
Asie & PacifiqueMix7,50075 min5 min10 min550
Data7,50075 min5 min10 min5400
Usa and CanadaMix7,50075 min5 min10 min550
Data7,50075 min5 min10 min5400

 

Top Tips to prevent large data usage without your knowledge Top Tips to prevent large data usage without your knowledge

Always de activate roaming after usage

  1. Turn Off Mobile Data
    • Go to your phone settings and disable mobile data.
    • Prevents apps from using data in the background.
    • Especially important for apps like email, maps, and social media.
How to refill my account Via USSD and any other channel How to refill my account Via USSD and any other channel

The Customer can top up his account via MOMO or using USSD (if he has the 13 digits of the Voucher)

Can the same customer connect to 2 operators at the same time? Can the same customer connect to 2 operators at the same time?

No, it’s not possible

Need Help? Need Help?

Visit the official MTN Cameroon Roaming Page for more details here 

EN