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Getting Started

Getting Started

Welcome to the most amazing network in Cameroon! Welcome to the most amazing network in Cameroon!

What Are the Codes to Know?

  • Know your phone number and rate plan: Dial *170*0#
  • Check the balance of your main account: Dial *155#
  • Check the validity of your airtime: Keep an eye on your airtime’s expiry date.

Make a Credit Transfer:

  • Dial *150*Amount*Number*CodeMe2U#

I got identified, how do I check my status?

Simply send STATUS as an SMS to 8758.

How to Get in Touch with MTN in Case of Any Issues or Queries?

  • Social Media: Reach us on Twitter, Facebook, and Live Chat via our websites.
  • WhatsApp: Contact us at 650528787, 683008787 between 7 AM to 11 PM.
  • Call Center: Available 7 days a week, dial 8787 to speak with a dedicated agent ready to assist you.

We put at your disposal our myMTN Cameroon application which allows you to manage your account with ease. For more information on the application, click here. Welcome to the most amazing network in Cameroon!

How Can I Find My MTN Phone Number and Tariff Plan? How Can I Find My MTN Phone Number and Tariff Plan?

Simply dial *170*0# from your MTN SIM to access your tarriff plan.

Or you can use the MyMTN Cameroon app. It appears at the top of the home page.

All about “STARTER KIT” All about “STARTER KIT”

The MTN Starter Kit is an offer available to new MTN subscribers once they purchase and activate their MTN SIM card.

Who is eligible?

This offer is available only to new subscribers or those who have been on the network for less than 90 days.

What is the offer?

  • Bonus: 50 F CFA in your main account.
  • Data:
    • 200MB for the 1st month,
    • 300MB for the 2nd month, and
    • 500MB for the 3rd month.
  • Validity: 48 hours for each data allocation.
How do I access my account balance ? How do I access my account balance ?

Simply dial *155# or connect to MyMTN.

How Long Is My Phone Number Valid? How Long Is My Phone Number Valid?

Your phone number can be recycled after 180 days of inactivity, which includes not recharging or subscribing to an internet bundle. To keep your phone number active, make sure to regularly subscribe to bundles or recharge your account.

It’s also important to ensure that your identification remains valid and up to date

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