PUK (Personal Unblocking Key) is an 8-digit code after used to unblock your SIM card after entering a wrong PIN (Pin code) 3 times.

How can I get my PUK Code?

By contacting us via one of our online channels, 8787, Facebook, Twitter, WhatsApp 683008787 Live Chat by communicating this information :

• Your phone number
• The name under which the number has been identified
• The ID card number
• The balance of your main account

why can not we get it without contacting MTN?

Because the PUK code is a delicate piece of information, and before sending it to you, an agent should make sure that the requester is the owner of the phone number.

By using the MyMTN Cameroon App :
– Under Manage My Account ;
– Select “Get PUK Code” for someone else ;
– Enter other phone number ;
– PUK Code details displayed on screen ;
– PUK Code also sent in SMS to Requester.

Contact MTN via one of our online channels,  8787, Facebook, Twitter, WhatsApp 683008787 Live Chat by communicating this information :
– Your phone number ;
– The name under which the number has been identified ;
– The ID card number ;
– The balance of your main account.

Because the PUK code is a delicate piece of information, and before sending it to you, an agent should make sure that the requester is the owner of the phone number.