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Eneo Prepaid Bill payment

How do you make ENEO Prepaid Bill payment? How do you make ENEO Prepaid Bill payment?
  • Dial *126*21# (the Mobile Money short code)
  • Select option 2 for ‘Prepaid ENEO invoice’ and follow the procedure
How do you make ENEO Prepaid Bill payment via MoMo App ? How do you make ENEO Prepaid Bill payment via MoMo App ?
  • Select ‘Pay’.
  • Select “Utilities”
  • Select ‘ENEO Cameroun
  • Select the type of bill and follow the procedure.
What should I do if I don't receive notification of payment of my ENEO Prepaid Bill? What should I do if I don't receive notification of payment of my ENEO Prepaid Bill?
  • Ussd code: dial *126*7*2# and confirm with your Pin code (Last 5 transactions)
  • On the MoMo App in the dashboard, select “utilities”, then “recently paid” then go to “view all” and select Electricity.
Que dois-je faire si mon compte est débité deux fois ? What should I do if my account is charged twice?
  • Contact us via Call Center: 8787 or Email: careline.cm@mtn.com
  • Vous trouverez ci-dessous les informations nécessaires à partager avec l'agent
    • Transaction ID
    • Le numéro de téléphone de la personne qui a effectué la transaction
    • Date et heure de la transaction
What are the Fees? What are the Fees?

 

MontantFrais
[1-10.000 F]XAF 100
[10.001-20.000 F]XAF 200
[20.001-50.000 F]XAF 350
[50.001-100.000 F]XAF 500
[100.001-1.000.000 F]XAF 700
Can I pay ENEO Prepaid Bills for someone else using my phone number? Can I pay ENEO Prepaid Bills for someone else using my phone number?

Yes, you can. Simply enter the subscription number of the person you want to pay for when prompted.
Make sure to verify the name associated with the subscription before confirming the payment.

How to contact us for assistance? How to contact us for assistance?
  • Centre d'appels : 8787
  • Email: careline.cm@mtn.com
  • WhatsApp ZIGI:  650528787
  • Application: MoMo App.

Pour toute réclamation, veuillez vous adresser au centre de service le plus proche (le lien à mettre ici pour la carte des magasins)

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