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Paiement des factures MoMo Hospicare MoMo Helep Stay Safe: Set Your recovery Number Now! Gestion de compte MoMo Frais de paiement des factures Momo Eneo Prepaid Bill payment ENEO Postpaid Bill Canal +Bill payment Remboursement automatique via MoMo Virement bancaire via momo et Prélèvement bancaire via momo Transfert d'argent à l'international Recuperation d'un token Eneo Réinitialisation du code PIN en libre-service Momo Camwater Bill payment MoMoKash

MoMo

ENEO Postpaid Bill

How do you make ENEO Postpaid Bill? How do you make ENEO Postpaid Bill?
  • Dial *126*21# (the Mobile Money short code)
  • Select option 1 for ‘Postpaid ENEO invoice’ and follow the procedure
How do you make ENEO Postpaid Bill payment via MoMo App ? How do you make ENEO Postpaid Bill payment via MoMo App ?
  • Select ‘Pay’.
  • Select “Utilities”
  • Select ‘ENEO Cameroun
  • Select the type of bill and follow the procedure.
What should I do if I don't receive notification of payment of my Eneo bill postpaid? What should I do if I don't receive notification of payment of my Eneo bill postpaid?
  • Ussd code: dial *126*7*2# and confirm with your Pin code (Last 5 transactions)
  • On the MoMo App in the dashboard, select “utilities”, then “recently paid” then go to “view all” and select Electricity.
Que dois-je faire si mon compte est débité deux fois ? What should I do if my account is charged twice?
  • Contact us via Call Center: 8787 or Email: careline.cm@mtn.com
  • Vous trouverez ci-dessous les informations nécessaires à partager avec l'agent
    • Transaction ID
    • Le numéro de téléphone de la personne qui a effectué la transaction
    • Date et heure de la transaction
Could I have a receipt for my payment? Could I have a receipt for my payment?

Yes, you can download your receipt via the MoMo App.

  • Go to the MoMo App in the dashboard, select “utilities”, then “recently paid” and go to “view all”.

Click on the transaction then share receipt.

What are the Fees? What are the Fees?
MontantFrais
[1-5000 F]XAF 100
[5001-10.000 F]XAF 200
[10.001-25.000 F]XAF 400
[25.001-50.000 F]XAF 500
[50.001-1.000.000 F]XAF 1000
Can I pay ENEO Postpaid bills for someone else using my phone number? Can I pay ENEO Postpaid bills for someone else using my phone number?

Yes, you can. Simply enter the subscription number of the person you want to pay for when prompted.
Make sure to verify the name associated with the subscription before confirming the payment.

How to contact us for assistance? How to contact us for assistance?
  • Centre d'appels : 8787
  • Email: careline.cm@mtn.com
  • WhatsApp ZIGI:  650528787
  • Application: MoMo App.

Pour toute réclamation, veuillez vous adresser au centre de service le plus proche (le lien à mettre ici pour la carte des magasins)

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