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Canal +Bill payment

How do you make Canal+ payment? How do you make Canal+ payment?

Composez *126# (le code court de Mobile Money).

  • Sélectionnez l’option 2 pour « Payer les factures / services ».
  • Select 4 and follow the step.
  • Confirmez avec votre code secret.
How do you make Canal+ payment via Momo App? How do you make Canal+ payment via Momo App?
  • Select ‘Pay’.
  • Select TV
  • Select ‘Canal+’ renew subscription and fill in the fields indicated.
  • Confirmez avec votre code secret.
What should I do to confirm if my Canal+ subscription via MoMo was successful? What should I do to confirm if my Canal+ subscription via MoMo was successful?

Dial *126#, choose option 2 Pay Invoices/Services, then select 4: TV, then select 1″ Consult and regularize an outstanding payment “.4”.

What if I no longer have access to my Canal plus package even after a successful subscription? What if I no longer have access to my Canal plus package even after a successful subscription?
  • Contact the Call Center via 8787 or send an Email: cm@mtn.com
  • Share the necessary information’s to share with the agent
    • Identifiant de la transaction
    • The card number
    • The phone number that paid the bill
    • Date et heure de la transaction
Can I renew or change my Canal+ subscription via MoMo, and for how long? Can I renew or change my Canal+ subscription via MoMo, and for how long?

Yes, monthly subscription can be renewed via MoMo.

There is also a possibility of changing the Canal plus package up with a validity period for up to 3 months.

What are the fees for paying Canal+ with Mobile Money? What are the fees for paying Canal+ with Mobile Money?

Canal+ payments are free of charge.

Que dois-je faire si je ne reçois pas le SMS de confirmation de ma transaction ? What should I do if I don’t receive the SMS to confirm my transaction?
  • Ussd code: dial *126*7*2 # and confirm with your Pin code (Last 5 transactions)
  • Use the new MoMo App select ‘TV’ and go to Recently Paid.
Can I pay Canal+ bills for someone else using my phone number? Can I pay Canal+ bills for someone else using my phone number?

Yes, you can. Simply enter the subscription number of the person you want to pay for when prompted.
Make sure to verify the name associated with the subscription before confirming the payment.

How to contact us for assistance? How to contact us for assistance?
  • Centre d'appels : 8787
  • Email: careline.cm@mtn.com
  • WhatsApp ZIGI:  650528787
  • Application: MoMo App.

Pour toute réclamation, veuillez vous adresser au centre de service le plus proche (le lien à mettre ici pour la carte des magasins)

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