Tag: 2019

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MTN Cameroon, leading telecommunications company in Cameroon, is pleased to announce that the startup, Innovative Clan (I-Clan), that it has been incubating since 2018, was a finalist at the Daikin– Samurai Incubate Ideathon Airtech Bootcamp Africa that just took place in Nairobi, Kenya.

Of the 160 young companies competing in Africa, Innovative Clan is amongst the ten startups whose projects particularly caught the attention of the jury. I-Clan develops digital products and services in the Fintech domain. The other competitors were from Kenya, Morocco, Nigeria, Senegal and Tanzania. I-Clan was the only startup representing the whole Central Africa sub-region.

The excellent performance in Nairobi did not go unnoticed. Cameroon’s Prime Minister, Dion Ngute, personally congratulated the Innovative Clan team and reminded them that they are players in Cameroon’s ongoing digital transformation. Ako Joelle, Shafack Amanda, Efuet Flora, Ndam Njei Lesly and Nfor Carlton who are members of I-Clan are all young Computer and Telecommunications Network graduates of the University of Buea.

They started developing the company that they created while finishing their university studies. This initiative was strongly supported by MTN Cameroon which provides them office space, several resources and daily mentoring by experts. « We launched our own startup : Innovative Clan. With assistance from MTN, we are learning a lot in various sectors of activity: marketing, business… Even within the computer science domain, which is our field of expertise, we are mentored by highly skilled individuals.  It is an amazing experience for us », explains Ako Joelle, Chief Executive Officer of I-Clan.

The story between I-Clan and MTN Cameroon started long before the incubation process. In 2018, these youths who were representing the University of Buea, won the application developers contest organized by MTN Cameroon within the framework of its employee volunteer programme, 21 Days of Y’ello Care. Their idea for the integration of mobile money as a payment method on websites was the most innovative at this competition which saw the participation of thirty-five students from seven university institutions in Cameroon.

« We do not only develop the competences of our employees. We also ensure that we reinforce the capabilities of other actors in the digital ecosystem, especially students and computer application developers in the country », explains Shoyinka Shodunke, Chief Technology & Information Systems Officer of MTN Cameroon, on the incubation process of which I-CLAN is benefiting.

Before the Daikin – Samurai Incubate Ideathon Airtech Bootcamp Africa where they arrived in the finals, I-Clan had been selected to participate at the launch of the Youth Connekt Africa initiative last October in Rwanda. The previous month, Ako Joelle’s team was in Accra, Ghana, thanks to an invitation from Google to participate in the Google Sub-Saharan Africa Community Summit.

Today, the young company already has customers in Cameroon and abroad. It is the beginning of a 100% Cameroonian success story. This is a source of pride and encouragement for MTN Cameroon to continue contributing significantly to the development of Cameroonian youth.

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MTN Cameroon, leading telecommunications company in Cameroon, announces the end of the first phase of its MTN Youth Internship Programme (YIP) during a ceremony held on 13 December 2019 at its head office, in presence of representatives of ministries in charge of Posts and Telecommunications, Youth and Civic education, Employment and Vocational Training and the Telecommunications Regulatory Board.

The event was an opportunity for MTN to say goodbye to 100 interns who have just spent between three and six months in various Departments of the company across the country. During these six months, the interns each worked under the guidance of a supervisor, thereby enabling the Organization to ensure that the internship period was devoted to learning.

“At MTN, I learned that, a job well done distinguishes us from others and gives priority to clients and users,” said Miriane Tchientcheu Kakanou, graduate in Human Resources Management. “The most striking thing was the healthiness of the work environment, respect, friendly relations amongst staff and above all, professionalism and rigour at work,” noted Abdoulaye Ibrahim, graduate in Public Law.

“We received a dynamic youth from all regions of Cameroon and social strata of the country. They learned teamwork, meeting management, project monitoring, how to work under pressure… Skills that can only be acquired through experience. Most of all, they were immersed into MTN’s corporate culture and exposed to the values it upholds which have enabled it to become an employer of choice and privileged partner of the State in the development of local talent into world-class executives,” explained Victor Oben, MTN Cameroon’s General Manager of Human Resources.

The leader in telecommunications in Cameroon is delighted to have provided the departing interns with quality experience, and to have transformed them into more competitive professionals on the job market. This corresponds to the main objective of the MTN Youth Internship Programme: support young Cameroonians in acquiring advanced skills.

MTN Cameroon already supports thousands of youths through direct and indirect employment, classical academic internships, the incubation of start-ups run by the youths, etc.

“We thought that the impact of this support would be more effective if we could offer internships to young recent graduates, in search of a first professional experience, and academic internships to students with at least the GCE Advanced Level to enable them discover the telecommunications industry and its trades“, said Hendrik Kasteel, Chief Executive Officer of MTN Cameroon.

After thanking employees of the company, the direct supervisors of these interns and the Government for their respective contributions to the success of the initiative, Hendrik Kasteel announced that, “starting January 2020, another hundred youths will be received by MTN Cameroon“.

The 200 interns of the first edition of the MTN Youth Internship Programme were selected from 8000 applicants who submitted their applications on a platform put online by MTN Cameroon in June 2019.

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The Ministry of Public Service chooses MTN Cameroon to support its digital transformation

Douala – MTN Cameroon, the leading company in the telecommunications sector in Cameroon, announces that it has signed a memorandum of understanding with the Ministry of Public Service and Administrative Reforms (MINFOPRA) on 13 November 2019.

Through this Memorandum of Understanding signed by Joseph LE, Minister of Public Service and Administrative Reforms and Hendrik KASTEEL, CEO of MTN Cameroon, MINFOPRA will rely on information and communication technologies and MTN’s expertise to improve the quality of service provided to the thousands of civil servants who request the services of this Ministry in the ten regions of Cameroon.

More concretely, digital solutions will be developed to provide simple, fast and secure means of obtaining information needed by civil servants and all users. The technologies and expertise provided by MTN will allow for the automatic processing of online claims to decongest Ministries, improve the information and alert system to better inform users, avoid queues and possible displacements by civil servants from their regions to the political capital of the country. “The improvement and satisfaction of users who seek services from the Ministry that I head is an absolute priority. The solutions offered by digital technology are an opportunity to be seized to achieve this goal. We, therefore, hope that this partnership with MTN Cameroon will enable us to meet our objectives of efficiency, cost reduction and above all satisfaction of civil servants,” said Mr. Joseph LE, Minister of Public Service and Administrative Reforms.

This is, therefore, a huge challenge for the telecommunications leader in Cameroon. “The signing of this Memorandum of Understanding is also an opportunity and an honor. An opportunity to demonstrate the know-how of our experts and the quality of our technologies. And it is an honor to benefit the renewed confidence of the Cameroonian Government that we have been supporting for some years now in the digital transformation necessary for the emergence of a viable digital economy in Cameroon,” said Hendrik KASTEEL, CEO of MTN Cameroon.

Several institutions benefit MTN’s simple, accessible, secure and innovative solutions to better communicate, collaborate, protect data, manage payments… These services are available to small and medium-sized companies, public and private sector-based companies as well as government and non-governmental institutions through the MTN Business Department.

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MTN Cameroon celebrates with its subscribers

The leading telecommunications company, for its end-of-year promotion, is offering new vehicles and millions of francs to its customers.

Douala, 15 October 2019: MTN, Cameroon’s leading telecommunications company, announces the launch of its 2019 end-of-year promo during which its customers stand the chance to win a new car every week and 5,000 FCFA in cash every 5 minutes. This campaign runs for 11 weeks, from 15 October 2019 to 5 January 2020.

The promo is open to any customer who subscribes to a voice or data bundle of at least 250 FCFA or does MTN MoMo transactions of at least 5,000 FCFA.

To win the prize of 5,000 FCFA every 5 minutes, you must be the first customer to subscribe to a bundle of 250 FCFA or do a MoMo transaction of at least 5,000 FCFA within the 5 minutes concerned. Payment of prizes to winners will be done automatically every 5 minutes from 6 am to 10 pm.

With regard to the vehicles staked, a raffle draw will be organized each week to determine the weekly winner of a magnificent brand-new TOYOTA Rush. All subscribers to a bundle of at least 250 FCFA or who have done a MoMo transaction of at least 5,000 FCFA in the week concerned, will be considered for the weekly draw. 11 new vehicles will be offered to MTN Cameroon customers throughout the promo.

After the MTN Cash and Wanda Back-to-School campaigns, MTN Cameroon pursues through this promo, its mission to make the lives of its customers ever brighter. “We don’t just do business; we bring value to those around us. This new campaign is proof of this, and above all, it enables us to thank the millions of subscribers who trust us in Cameroon,” said Hendrik Kasteel, Chief Executive Officer of MTN Cameroon.

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MTN Global Yello Care Day: Drugs and violence amongst youths in Cameroon at the centre of discussions at the National Assembly

The CEO of MTN Cameroon led a powerful delegation to the National Assembly on the occasion of the conference-debate organized by the company on Thursday, 20 June  2019, under the theme “Drugs and violence amongst youths in Cameroon”.

Chaired by the Right Honourable Cavaye Yeguie Djibril, Speaker of the National Assembly, this action falls within the framework of our 21 Days of Yello Care social programme, notably the MTN Global Yello Care Day, which focuses on the causes that affect youths. In total, 300 social stakeholders (pupils, students, young MPs, parents, teachers, etc.) will participate in the activities led by experts, who will facilitate the various discussion panels. Through this meeting, MTN Cameroon intends to contribute to the various ongoing initiatives promoted at the highest level of the State by the President of the Republic, who has created an Inter-Ministerial Committee against the cultivation, marketing and consumption of narcotics.

The Ministries of Posts and Telecommunications, Secondary Education, Public Health, Social Affairs, Youth and Civic Education among others, took part in the deliberations as partners of the event.​

This event also includes the organization of a hackathon, application development competition, which will allow young developers representing several universities and higher education institutions to demonstrate their creative ingenuity in the field of digital innovation for the benefit of our youth. 

 

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MTN Cameroon announces a structural reorganization of its operational teams to better serve its partners

MTN Cameroon, leader of the telecommunications market in Cameroon, announces the structural reorganization of its operational teams in a bid to enhance its efficiency, become more customer-centric, and ensure future growth.

Within a rapidly changing telecommunications industry, MTN Cameroon needs to readjust its operational model in order to reinforce its competitiveness. With this structural reorganization, the company is transforming into a more agile organization focused on two main objectives: 1- better serve and satisfy an increasingly demanding customer base who seeks more performing services; 2- be at the forefront of technological innovations needed by the Digital Economy in Cameroon.

In effect, the reorganization needs a change of the structure within the company’s operational teams. In addition, framing down the organization by 10% was required to assure focus and executional excellence.  MTN Cameroon effectuated the redundancy within the ambit of Cameroonian legislature, under the supervision of the Ministry of Labour and Social Security, and in collaboration with Employee Delegates and Unions.

MTN Cameroon thanks the Government who permitted and accompanied this reorganization, which was indispensable for MTN to maintain its role as a key partner in the development of telecommunications and Digital Economy in Cameroon. The company also remains committed to providing Cameroonians with simple, innovative and affordable solutions that meet their communication needs and make their lives brighter.

 

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MTN strengthens its leadership in the Cameroon market

With nearly 8 million subscribers, representing 47.20% market share and a turnover of FCFA 212 billion, MTN Cameroon ended 2018 on a positive note, with strong growth in the fourth quarter of the year.

MTN Group, Africa’s leading telecommunications company with operations in 21 countries around the world, including Cameroon, published its consolidated financial results for 2018 on Thursday, 07 March 2019 in Johannesburg, South Africa. The results were driven notably by strong growth in the number of subscribers, which stood at 233 million on 31 December 2018 in the 21 countries, compared with 217 million in 2017.

Encouraging commercial performance

In Cameroon, after a particularly difficult 2017, MTN began to improve its performance curve in 2018. If the turnover impacted by the crisis in the North-West and South-West regions is consolidated at FCFA 212 billion, MTN Cameroon achieved a very encouraging commercial performance in 2018.

Notably, the company recorded 11.7% growth in its subscriber base, which stood at about 8 million subscribers on 31 December 2018. MTN Cameroon also achieved a sustained performance on new revenue streams, including a strong increase in Data revenue and an exceptional 170.2% growth in Mobile Money revenue, with the number of subscribers consolidated at close to 5 million on 31 December 2018.

Reinforced leadership

With nearly 8 million subscribers, representing 47.20% market share and a turnover of FCFA 212 billion, MTN is strengthening its leadership in the telecommunications market in Cameroon. The company looks to the future with optimism, driven by the exceptional performance recorded at the end of the year.

Indeed, in the fourth quarter of 2018 alone, MTN Cameroon was able to recruit approximately 800,000 new subscribers and recorded a close to 2% increase in turnover over the same period, being its best quarterly performance in the last four years.

Commenting on the company’s results for 2018, the Chief Executive Officer, Hendrik Kasteel said, “MTN Cameroon is back. Bold steps were taken last year to get our company back on the growth path. These measures are beginning to yield positive results. We have also begun to reap the first benefits of MTN’s investments of roughly FCFA 300 billion over the past four years to better serve our customers and provide them with the fastest network in the country, a network that meets their needs.” 

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Call for Applications for the selection of 50 young students for Academic Internships at MTN Cameroon

MTN Cameroon, within the framework of implementing its social responsibility policy, is launching the MTN Youth Internship Programme which aims at providing young Cameroonians with the opportunity to enhance their academic training and/or benefit from a first-time professional experience within a corporate environment.

 

I.   Purpose of the Invitation

The purpose of this invitation for Applications (Ref: n°1-2019) is to select 50 (fifty) young Cameroonian students for a 3 (three) month academic internship at MTN Cameroon from 1 July to 30 September 2019.

 

II.  Areas covered by the academic internships

The academic internships offered within the context of the MTN Youth Internship Programme covers the following areas of activity:

  • Corporate Management and Administration
  • Audit and Management Control
  • Communication and Marketing
  • Accounting and Finance
  • Commercial Legal Services (including Litigations)
  • IT and Network Infrastructure
  • Customer Relations Management
  • Human Resources
  • Telecommunications (Telecoms Engineering)
  • Sales and Distribution

 

III. Selection criteria for the academic internships

The academic internships offered by MTN Cameroon as part of the MTN Youth Internship programme are open to young students who meet the following criteria:

  • Be of Cameroonian nationality
  • Be enrolled in a Cameroonian university or Higher Institute of Learning
  • Be at least 18 years on 1 July 2019
  • Have a good command of at least one of the 2 official languages (English/French)
  • Be available for the entire duration of the internship (1 July to 30 September 2019)
  • Be punctual and assiduous
  • Have an open mind and be prepared to learn
  • Demonstrate readiness to work effectively in a team and under pressure

 

IV. Application for the academic internships 

Young students who meet the eligibility requirements for the academic internships offered within the framework of the MTN Youth Internship Programme can apply by filling the application form available on our careers website at https://careers.mtn.cm no later than Wednesday, June 12, 2019, at 11:59 p.m.

 

V. Conditions for the academic internships 

  • Each intern will be placed under the management of a Supervisor who will ensure their integration and training throughout the academic internship
  • Each intern will be required to submit an internship report with MTN Cameroon at the end of their academic internship
  • A monthly cash stipend will be given to the interns to defray the cost of transportation etc.

Douala, 29 May 2019

The General Manager Human Resources, MTN Cameroon

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MTN Cameroon employees commit to youth empowerment through the annual volunteerism program “21 Days of #YelloCare”

MTN Cameroon, leader of the electronic communications sector in Cameroon announces the launch of the 13th edition of the annual 21 Days of Y’ello Care program which will run from 1-21 June. This year, the Y’ello Care campaign will once again focus on Youth Empowerment under the theme “Creating a Brighter Future for our Youth”. For 21 days, MTN employees in all 21 operations of the Group will give back to their communities by implementing impactful social projects in their localities.

 Here in Cameroon, MTN staff have chosen to realize several projects Nationwide that will benefit the youths, particularly those with disabilities, and address the problem of drug abuse which is today a national priority area by Government.

 The first project which seeks to empower persons with disabilities will result in the construction of a modern multidisciplinary skills enhancement training center for trades based on Information and Communication Technologies (ICT) at Essengue, Douala for vulnerable youths in support of the association “Donnons-nous la main”. This facility will be used for the training of handicapped persons on various jobs such as Office automation, Infographics, Video development, Community management etc. to enable them to be gainfully employed and fend for themselves with dignity. Several other associations working with people with disabilities will be supported by MTNers Nationwide such as:

  • ISDA, a specialized institute for the hard of hearing, Garoua, North region
  • “L’Excellence de Sabongari” training center, Ngaoundere, Adamawa region
  • Ferme Ecole de Kaigama, Bertoua, East region
  • Blessing Associates for Women and Children, Kumba, South-West region
  • MOHCAM Mother of Hope Cameroon, Bamenda, North-West region
  • Maison St Damien Et Camille De Bafoussam, Bafoussam, West region
  • Centre Adaima Kalkal, Maroua, Far North region
  • Centre social Bobine d’Or, Yaounde, Centre region

The 2019 program will climax on 20 June, which has been dubbed “MTN Day” with a conference to raise national awareness on the ills of drug abuse by the youths. This event will also include the organization of a hackathon, an application development challenge, which will enable young developers representing several Universities and institutions of higher learning to showcase their creative ingenuity in the domain of digital innovation at the service of our youths.

 Commenting on the Y’ello Care program, MTN Cameroon CEO, Hendrik Kasteel, states that: “As a future-focused organization, MTN instituted the 21 Days of Y’ello Care program as far back as 2007 to provide employees with a platform to make a sustainable difference in the lives of members of our communities on an annual basis above and beyond the activities of our Foundation and the work we do daily to provide simple, accessible and affordable solutions to millions of people and businesses. Since we believe at MTN that everyone deserves the benefits of modern connected life, the 21 Days program has become a revered rendez-vous; giving back is part of our DNA! We’re passionate about our 2019 projects and truly hope that they’ll add value to the lives of the beneficiaries. In addition, by focusing on the ills of drug abuse which is plaguing our society, we want to support Government’s laudable actions in this domain and further enlighten the youths, tomorrow’s leaders, on the negative effect of this vice, not only to themselves, but their family, communities and the Nation”.

 The dedication of employees to sustainably change lives with the heart has resulted in the recognition of MTN Cameroon as the best Y’ello Care operation within the MTN Group. Thanks to the quality of the projects implemented by MTN Cameroon staff, the operation won the Group President and CEO overall Y’ello Care award and a cash prize of USD100.000 in 2012, 2013 and 2015. The company also won the West and Central Africa President award and USD30.000 cash prize in 2016 and 2017. All of this money is reinvested by MTN Cameroon employees in social projects within their communities.

 Key achievements since 2012 by MTN Cameroon employees include the:

  • The building of 06 primary schools with a total of 22 classrooms
  • Construction and equipment of a science laboratory in Government High School Bobongo, Douala (2017)
  • Construction of a guest home for teachers in Government High School, Manoka, Littoral (2014)
  • Equipment of 07 libraries in municipalities across the country
  • Payment of school fees (entire primary cycle) of 2100 young girls in the Far North (2013)
  • Donation of telecommunications equipment to universities (2018)

Come 1 June, MTN employees will be able to care with the heart and spread a lot of Y’ello love.

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MTN revolutionizes mobile internet billing in Cameroon

MTN Cameroon, leader of the national telecommunications market, announces the launch of a major initiative in mobile Internet billing in Cameroon. When the customer’s Internet bundle is exhausted, their main airtime account will not automatically be debited to continue browsing. The customer now has the choice between renewing their bundle, choosing another bundle or browse off-bundle.

The suppression of out-of-bundle Internet billing has been gradually deployed since the beginning of 2019. This unprecedented change is a revolution in the telecommunications market in Cameroon. Above all, it concretizes MTN Cameroon’s commitment to better listen to its customers, be more transparent and give them enough choice to better control their expenses.

“Such an initiative can only really improve customer experience if the network is efficient and Internet cost, accessible. This will be the case with the MTN network, recognized as the fastest network in Cameroon.  The international agency Ookla, a world leader in measuring mobile network performance, has just certified that MTN has the fastest network in Cameroon,” says MTN Cameroon’s Chief Executive Officer, Hendrik KASTEEL.

Always with the aim of giving more choice and value to its customers, MTN Cameroon will launch a smartphone accessible by all levels of society and a new 4G mobile modem. Other initiatives are being prepared to deliver on Hendrik KASTEEL’s promise by which “2019 will be the year of the great MTN Family. The year of our customers. The year of our partners. More than ever, our customers are our N° 1 priority.”