Operational Delivery
• Design the Corporate Communications and Stakeholder engagement strategy to have the company, its mission, programs, products, services, achievements and performance, consistently presented in strong and positive ways to relevant stakeholders;

• Define MTN Cameroon’s social responsibility strategy;

• Prepare the annual Corporate Affairs work plan and ensure the effective execution thereof to ensure the business objectives are achieved;

• Strategically position the company in the Cameroonian market and landscape as a key player in the domains of innovation, quality of services and contribution to the development of the country;

• Build an ecosystem of MTN advocates and ambassadors that enables ROI and will protect the business at critical times;

• Permanently assess the country’s political, economic and social climate;

• Develop and maintain an open and cordial relationships with governmental and administrative authorities, mass media, associations and communities;

• Proactively manage stakeholders’ expectations;

• Develop and maintain strong relationships with key influencers and create an enabling environment for dialogue;

• Influence telecommunications’ policy through: 1- effective but ethical lobbying and partnerships with Government / key stakeholders, 2- input into the debate, legislation, raising awareness and advocacy on ICT industry to enable growth, 3- educating key government players and the public;

• Influence media, journalists and relevant bloggers on company and telecommunications issues and direction;

• Maintain a well-informed and motivated workforce through effective internal communication initiatives and channels;

• Provide guidance, expert assistance to MTN management and staff, to promote effective communication in ways that are in full compliance with MTN’s overall communication strategy;

• Supervise both the content and the format of press releases and speeches;

• Develop and implement an emergent strategy to address issues management and crisis communication;

• Ensure effective management of MTN Foundation impactful and sustainable programs, in compliance with legal requirements and MTN Group guidelines;

• Assume a representational role as the primary external interface between the Company, the Government, institutions and communities in social matters.

Job Requirements:

Education:
• Minimum of 3 year university degree in Communication / Public Relations / Marketing / Political or Social Science / Law
• MBA/ Masters will be advantageous

Experience
• At least 8 years of relevant experience, preferably in a similar role in the industry, government or in consultancy;
• Significant experience in working with senior management teams, formulating and implementing corporate strategy;
• Experience in hands-on, live crisis management is key.
• Experience in Telecommunications industry is an advantage

Additional Details:

Skills/ competencies:
• Strategy Formulator
• Decisive Problem Solver
• Innovative Value Creator
• Results Achiever
• Operationally AstuteBehavioral qualities:
•Customer-centric
•Resilient
•Accountable
•Relationship Builder
•Inspirational People Leader
•Culture & Change Champion

Knowledge:
• In-depth knowledge of Cameroon’s economic, political and social context;
• Expert knowledge of Corporate Communication and stakeholder management;
• Perfect knowledge of crisis communication;
• Good understanding of basic GSM;
• Understanding of the decision-making by the Political Executive and the mode of policy implementation;
• Good understanding of corporate social responsibility;
• Intimate knowledge of the working media in Cameroon including media ownership arrangement, editorial policy, audience demographics and circulation figures;
• Competency set to manage Corporate Communications channels end-to-end ensuring effectiveness (impact) and process efficiency (correct utilization of resources);
• Good mastering of Social and digital media;
• Strong command of both French and English languages.

Email : MTNRecruits.CM@mtn.com

Deadline : 06 May 2021