Delivery Leadership:
As the delivery leader of the HR vertical, the role is accountable for the following work area outcomes:
Strategy & Analytics, Budgeting, Data and Reporting
– Implement & execute policies, procedures and guidelines set forth by group HR team and ensure the team complies with the same
– Implement governance to manage the consolidated OpCo HR strategy, budgets and financials, under direction from the OpCo CEO
– Cascade the Group Fintech budget, analytics and reporting framework in the function, under direction from the OpCo CEO
– Deliver results under the guidance of the Group GM Human Resources, abiding by all the set directives and regularly reporting compliance
HR Operations
– Function as a primary point of contact for executive/senior management or specialty group regarding key organizational and management issues in the OpCo
– Provide OpCo specific input to the Organization Design Blueprints to align with business objectives, customers, products & services
– Implement, localize and manage the OpCo organization structures
– Implement & execute HR policies throughout the OpCo, ensuring that all functions comply with the set policies
– Work closely with the Specialist recruitment and onboarding in the OpCo, ensuring that key objectives set for recruitment are complied with at all times
– Manage the lifecycle management of Expatriates
– Manage execution of the performance management process within the OpCo and ensure managers across functions are empowered to conduct a fair and objective appraisal for their employees
– Implement and manage Employee Compensation, Rewards & Recognition processes for the OpCo
– Manage end-to-end of employee and HR Service administration, all the while ensuring that regional employment and labour guidelines, laws and regulations are duly complied with
– Undertake training needs assessment and infusion of training programs in the OpCo, also ensuring that curriculum is regularly reviewed and supports OpCo’s growth strategy
– Manage and execute the employee health and safety programs in the OpCo. Ensure implementation of health and safety policy, procedures and risk assessments, statutory compliance requirements ensuring action is taken to mitigate risks and all corrective and preventative action of issues arising
– Encourage the use of HR tools and systems, in order to drive business-critical decisions through data
– Participate in communities of practices and conferences, with permission from the CEO, to facilitate knowledge sharing and positioning of OpCo’s employer of choice brand towards the external marketplace
– Regularly report to CEO on key HR metrics, and highlight red flags as and when required
– Other tasks and duties, as assigned
Managerial / Supervisory Responsibilities
– Accountable for the morale, performance, and development of the function’s human capital
– Cascade and socialize work structure processes to enable adoption by the team
– Coach and mentor direct reports
– Ensure assigned team is led, motivated, and rewarded to achieve KPA’s
– Ensure that coaching / mentoring programs and personal development plans are in place for all staff members
– Ensure effective management of diversity among personnel in the function
– Identify staff training and development needs and implement necessary actions, in collaboration with HR
– Motivate and manage individuals to perform at the highest level, especially in terms of delivery and meeting target deadlines
– Possess the authority, presence, and integrity to command respect from colleagues and from external contacts
– Provide career development for direct reports (counselling, coaching, identifying key performance areas, career planning, and goal setting), in collaboration with HR