MTN Cameroon is Hiring a Manager, Banktech, Saving & Lending & Xtratime
13/01/23
| Brief Job Description: | ||||||
| Mission/ Core purpose of the Job: (Short description) To lead the sub-divisional strategy, development and management of Banktech, Savings, Lending & Xtratime products and services to ensure alignment to business strategy, Product roadmap, profitability and continuous improvement |
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| Detailed Job Description: | ||||||
| Operational Delivery – Lead and oversee the development of savings, lending and Xtra-time products and services – Ensure Mobile Money focus on implementing and driving MTN’s Fintech strategy – Establish value proposition and ensure technical solution ready for opportunity – Secure key partnerships – Review and identify key risks, issues, and dependencies and set mitigation actions – Ensure alignment to business strategy, profitability and continuous improvement – Follow up product evaluation – so that they drive the profitability of specific segment and overall value proposition. – Collaborate with the CVM & GTM to develop & analyze loyalty/reward programs and Campaigns – Manage promotional calendar with third party services to drive sales growth back into the business, in collaboration with GTM. – Provide input into the review of all projects initiated – Ensure creation of sub-divisional strategy in line with overarching divisional goals with emphasis on client experience (internal/external) – Benchmark region best practices and conduct extensive research to identify appropriate pricing for products. Develop proposals to amend products pricing in line with country level nuances – Ensure effective implementation of sub-divisional strategy by providing direction, structure, business plans and support – Establish and maintain quality standards that will enhance the customer experience and cost efficiency – Gather customer feedback on product performance and relay to Management & the Group product teams, in a bid to improve product performance – Manage day-to-day product operations and establish internal best practices in order to ensure effective utilization of the products – Strengthen customer feedback loops, and scale product knowledge within the OpCo – Manage Quality of Service of the Product to ensure seamless customer experience – Monitor & Analyze traffic loads and in county system & platform capacity – Other tasks and duties, as assigned |
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| Job Requirements: | ||||||
| Education: • Minimum 3 years degree in Engineering or related field (bachelor’s in banking, fintech or management) • Strong computer skills • Fluent in English and FrenchExperience Minimum of 5 years’ experience in Fintech environment; with experience in supervising others Experience working in a medium or large organization 3-5 years of product development and banktech portfolio management, which includes technical and system management and applications development Experience in execution of programs for revenue outcomes would be an advantage |
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| Additional Details: | ||||||
| Skills/ competencies: Analytical Thinker Problem Solver Operational Value Creator Multitasking Communication Negotiator Presentation Conceptual Planner Culture and Change Champion Supportive People Manager Relationship Manager Results Achiever Operationally Astute |
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| Knowledge • A thorough understanding of the Mobile Money technologies and trends • Product strategy and roadmap implementation • Knowledge on Mobile Money technical systems • Knowledge on product development • Familiar with MMC products and services, particularly banktech • A sound knowledge of mobile money and related legislations • An understanding of the principles of effective Marketing processes • Product pricing • Loyalty rewards and offerings design and disbursement • Product operations • Product strategy and roadmap implementation Quality of Service Behavioural Qualites |
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Email : MTNRecruits.CM@mtn.com
Deadline : 07 January 2022
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