MTN Cameroon is Hiring a Manager, Banktech, Saving & Lending & Xtratime

Brief Job Description:
Mission/ Core purpose of the Job: (Short description)
To lead the sub-divisional strategy, development and management of Banktech, Savings, Lending & Xtratime products and services to ensure alignment to business strategy, Product roadmap, profitability and continuous improvement
Detailed Job Description:
Operational Delivery
– Lead and oversee the development of savings, lending and Xtra-time products and services
– Ensure Mobile Money focus on implementing and driving MTN’s Fintech strategy
– Establish value proposition and ensure technical solution ready for opportunity
– Secure key partnerships
– Review and identify key risks, issues, and dependencies and set mitigation actions
– Ensure alignment to business strategy, profitability and continuous improvement
– Follow up product evaluation – so that they drive the profitability of specific segment and overall value proposition.
– Collaborate with the CVM & GTM to develop & analyze loyalty/reward programs and Campaigns
– Manage promotional calendar with third party services to drive sales growth back into the business, in collaboration with GTM.
– Provide input into the review of all projects initiated
– Ensure creation of sub-divisional strategy in line with overarching divisional goals with emphasis on client experience (internal/external)
– Benchmark region best practices and conduct extensive research to identify appropriate pricing for products. Develop proposals to amend products pricing in line with country level nuances
– Ensure effective implementation of sub-divisional strategy by providing direction, structure, business plans and support
– Establish and maintain quality standards that will enhance the customer experience and cost efficiency
– Gather customer feedback on product performance and relay to Management & the Group product teams, in a bid to improve product performance
– Manage day-to-day product operations and establish internal best practices in order to ensure effective utilization of the products
– Strengthen customer feedback loops, and scale product knowledge within the OpCo
– Manage Quality of Service of the Product to ensure seamless customer experience
– Monitor & Analyze traffic loads and in county system & platform capacity
– Other tasks and duties, as assigned
Job Requirements:
• Minimum 3 years degree in Engineering or related field (bachelor’s in banking, fintech or management)
• Strong computer skills
• Fluent in English and FrenchExperience
Minimum of 5 years’ experience in Fintech environment; with experience in supervising others
Experience working in a medium or large organization
3-5 years of product development and banktech portfolio management, which includes technical and system management and applications development
Experience in execution of programs for revenue outcomes would be an advantage
Additional Details:
Skills/ competencies:   
Analytical Thinker
Problem Solver
Operational Value Creator
Culture and Change Champion
Supportive People Manager
Relationship Manager
Results Achiever
Operationally Astute
• A thorough understanding of the Mobile Money technologies and trends
• Product strategy and roadmap implementation
• Knowledge on Mobile Money technical systems
• Knowledge on product development
• Familiar with MMC products and services, particularly banktech
• A sound knowledge of mobile money and related legislations
• An understanding of the principles of effective Marketing processes
• Product pricing
• Loyalty rewards and offerings design and disbursement
• Product operations
• Product strategy and roadmap implementation
Quality of Service

Behavioural Qualites
• Team builder
• Prioritizes, Plans & monitors work
• Strongly details oriented with strong organizational and analytical skills
• Problem Solver
• Operational Value Creator
• Culture and Change Champion
• Supportive People Manager
• Relationship builder and Manager
• Results Achiever
• Operationally Astute
• Detail-oriented
• Manages time


Email :

Deadline : 07 January 2022

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