COVID-19: We remain at your service


Dear Valued Customers,

MTN Cameroon is closely following the evolution of the health crisis caused by the Coronavirus/COVID-19 and  havoc  the pandemic is wrecking on our daily lives. We have taken steps  to ensure availability of our network and services in order to enable you stay connected in these difficult times.

In doing so, and in accordance with instructions by the Government and recommendations of the MTN Group, we are putting in place precautionary measures to protect your health and that of our employees.

We encourage you to adhere to these measures, intended to help reduce the risk of the spread of COVID-19, notably as follows:

Increasing the availability of our online teams to assist customers remotely

We also inform you that, apart from our Service Centres, you can be assisted remotely by our teams, 24/7 and 7d/7. Our Customer Service is moreover at your disposal to rapidly respond to your queries via the following channels:


Thank you for trusting MTN.




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