MTN Standard Pro is an Interactive Voice Response based on Cloud solution. An MTN Business Value Added service that allows companies to automatically configure incoming call support and direct the caller to the relevant department as needed.
- Easy configuration via a simple and user-friendly web interface.
- Flexible solution adapted to the specific needs of the company.
- Schedule welcome or promotion messages for callers as needed.
- Give important information to the caller or employee by SMS or Mail.
- Automatically forward calls to the appropriate employees effectively.
- Record voice messages or partner requests and listen to them later.
- Set up the telephone directory of the company (client / employees).
- No physical deployment required.