With this very first Touch Point in Warda, the telecoms operator is expanding its network to better serve its customers.
MTN Cameroon, leading telecommunications company in Cameroon, is pleased to announce the opening of a new Touch Point located in the Yaounde PlaYce Commercial Centre of the Warda neighbourhood.
The store was inaugurated on 7 July 2022 during a ceremony presided over by the Governor of the Centre Region, Naseri Paul Béa, in the presence of Stephen Blewett, Chief Executive Officer and his successor, Mitwa Nga’mbi, recently appointed by the MTN Group.
This touch point christened Warda Experience Centre – MTN Touch will contribute to enhance the digital experience and quality of service offered to customers through several innovations. Connected touch screens, self-service areas, virtual reality content, trials and games have also been provided. Classical services will moreover be available: subscriber identification, sale of SIM cards, migration to 4G and 4.5G technologies, activation of MTN Mobile Money accounts, cash-in, cash-out, MoMo transfer, sale of smartphones, tablets, modems and other terminals.
The Warda Experience Centre will be open from Monday to Friday, from 9am to 9pm, and on weekends, from 9am to 9.30pm. A team of motivated, professional and experienced MTNers shall be available to ensure the satisfaction of every customer.
“This new store concretizes our dual promise of proximity and memorable experience. Because we have to serve more than 10 million customers on a daily basis and ensure that each of these loyal subscribers has a unique experience that is commensurate with the trust they have placed on MTN Cameroon for more than 20 years now,” explained the CEO, Stephen Blewett.
With this new Touch Point in Warda, MTN now has 6 Stores in Yaounde and 19 others in the 10 regions of Cameroon.